Terms of sale

These terms apply to every purchase of goods made through tryartmatch.com. By placing an order you agree to them. ArtMatch is operated from Montréal, Québec, Canada.

We make all reasonable efforts to ensure that images and descriptions correspond to the actual works. Images are for illustration: there may be slight variation in colour between what your screen shows and the work or print that arrives.

Originals are one of a kind and can sell at any moment, so we cannot guarantee availability. Prints are made to order.

Prices are in US dollars. We may change prices from time to time. A change never affects an order you have already placed. Print orders of $80 or more ship free. Below that, a flat delivery charge by destination is shown at checkout before you pay. For originals, delivery is arranged individually and any delivery details are confirmed with you as part of the purchase.

Some international orders may be subject to customs duties of the destination country. These duties are payable by you and are outside our control.

The checkout guides you through the order and gives you the chance to review it before you submit. If you notice a mistake after ordering, write to support@tryartmatch.com as soon as possible and we will do our best to correct it before the work ships.

We reserve the right to decline or cancel an order. If that ever happens we notify you by email and refund any payment in full within 30 days. In the rare case that two orders are placed for the same one of a kind work, the first completed payment stands and the other is refunded in full.

Payment is made in advance, at checkout. Card and wallet payments (Apple Pay, Google Pay, Amazon Pay, Klarna) are processed by Stripe. Where offered, you can pay in USDC on Solana from your own wallet. We never see or store your card details.

Refunds go to the original payment method.

We deliver to the United States, Canada, the United Kingdom, most of Europe, Australia and New Zealand. Every print is made to order on museum fine-art paper and ships in a protective tube. Originals are packed and shipped individually, fully insured, with specialist carriers where the work calls for it.

We email you tracking as soon as your order is on its way, and you can check your order anytime at Track your order.

Responsibility for the goods passes to you on delivery. Ownership passes to you once we have received payment in full.

If a work arrives damaged or faulty, or if you receive the wrong work, write to support@tryartmatch.com as soon as reasonably possible. We make it right with a replacement or a full refund.

You have 14 days from delivery to live with a piece and decide, for any reason at all. If it isn’t right, write to support@tryartmatch.com and we take it from there. You arrange the return shipment and the cost of return shipping is yours.

The work must come back in the condition it arrived, in its original packaging. Once we receive it, you get a full refund to the original payment method.

We are responsible for foreseeable loss or damage you suffer as a result of our breach of these terms or our negligence. We are not responsible for loss that is not foreseeable, or for failure or delay caused by events beyond our reasonable control. If such an event arises we tell you as soon as reasonably possible and take reasonable steps to minimise the delay.

Nothing in these terms limits any rights you have under the Consumer Protection Act (Québec) or other applicable law.

We may update these terms from time to time. A change never applies to an order you have already placed. We may transfer our rights and obligations under these terms to a third party, for example if we sell our business. If that happens we tell you in writing and your rights are not affected.

These terms are governed by the laws of Québec and the federal laws of Canada applicable in Québec, subject to any consumer protections of the place where you live. Questions about an order or these terms: support@tryartmatch.com.